State Farm® Insurance Agent Armando Guzman

"I've been with state farm in this office for over 30 yrs. The staff is stellar, Efren, Maria, and Jacquie have been amazing always willing to help and finding the best coverages and policies for me and my family. Seriously there is no need to look elsewhere, truly the best insurance company! Thank you guys for dilligent work and efforts to help people, you as well are the best!!"

"My family and I have been loyal customers to this office for many years. Armando Guzman and his staff have provided us with excellent customer service since day one. This office goes above and beyond to make sure our needs are met every single time we call or go in personally. If you're looking for a new serving agent, Armando and his staff will exceed your expectations, highly recommend them!"

"I have been a long standing customer of this agency but the last two times I called. I was received very unprofessionally. The last incident I spoke with Efren he was very condisensing. I asked for Armando to return my call and he did not. I called again and no return call so I took my 3 policies elsewhere."

"Mr. Guzman and Associates are wonderful. They're super friendly, extremely helpful and always a pleasure to work with. If I have questions, they help me out right away. I've been doing business with this State Farm Agent for my home/auto insurance for over 30+ years and have always been happy with them. I truly appreciate them all - a big Thank you to Armando & his professional super-team!!!"

"Armando has been my agent for a long time now and even though I moved away from Cicero he''s still my agent. It occurred to me that I should write a review since I'm pretty happy with my coverage and rates, my phone calls have always been returned promptly and I've always gotten a satisfactory answer to any of my questions. Thank you."

"I decided to post this review as a public way of thanking Mr. Guzman and his staff for doing such a great job in providing the very best customer service and saving us money on auto and home insurance. It's a pleasure to do business with knowledgeable, patient, and responsive professionals."

"A very nice and pleasant agent, Armando, who who very patient and understanding and make absolutely sure that the auto and homeowners policies I was getting were right for me and fit within my budget. I'm very happy he didn't try to just sell me something but sincerely wanted what was best for me."

"I loved the first day going into the office. It's very welcoming and neat, plus Armando really knows how to take care of the customer. However, now I'm just disappointed and unhappy with the way the employees have been treating me. When I went back to finalize my paperwork to get my insurance I dealt with someone other than Armando. I didn't have a problem, there was a confusion and my husband didn't end up being on the actual insurance card. He kept telling me how it shouldn't matter if he's on the insurance card or not as long as the car is insured. He said he would talk to Armando to make the changes tough. I never got a follow up on the situation Today I decided to call again and spoke to Ethan who was just really rude and made me feel like I'm ridiculous for asking my husbands name to be placed on the actual insurance card. I don't care how many times I'm being told how nothing will happen if a cop stops him as long as the car is insured. 1. My husband and I don't have the same last name. 2. None of the cars registration have his name Therefore I would at least like for the insurance card to have his name so there is no question of who's car is it. Is that really too much to ask for? Because Ethan sure made it feel like it's a huge problem. Giving me attitude, repeating over and over again how it shouldn't matter if the name is on the card or not (even after I told him it will just make me feel better), and let's not forget the constant sigh of annoyance before each word that was coming out of his mouth or after each time I talked because apperantly I was asking for too much. I don't even want to go back to the office or even call. At the end of the call he made it clear (demanded) what he needs from me for my policy to stay active so I hope I can get an email to send the paperwork because never do I want to speak to Ethan nor the first guy that opened up my policy (Efrain I believe was his name) since they just seem to be annoyed by customers requests. I doubt my request will even be taken care of like the last time. The sad part is that I'm stuck until the policy ends so that I can actually look elsewhere where I can be treated with respect."

"i spoke to two agent in this office..( Efrain) didn't know how to handle my call and wanted me to call back next week until the owner came back from his vacation. that a joke. then i said i would give it another chance then the women i spoke to (Araceli) and was telling my situation to her and she put me on speaker. i am glad i found out what to expected from this agency before any transaction. i try to say with the Hispanic agency in the community but i guess that won't work."