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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leticia Hernandez

July 8, 2025

5  out of  5
rating by Leticia Hernandez
"Quick & very helpful with getting a quote & keep me posted until it was completed"
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Airam SanDiero

July 8, 2025

5  out of  5
rating by Airam SanDiero
"I’ve been with Armando’s office for many years and I have always had the fortune to have the best service from all the staff specially Ms. Jacqui Martinez simply outstanding."
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miguel guerrero

July 7, 2025

4  out of  5
rating by miguel guerrero
"The people in this ofice is very gentle."
We responded:
"Miguel, Thank you for your kind words! We’re glad to hear that our team made a positive impression. We’re always here to help with anything you need! - Armando"
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Khai Kheng

July 7, 2025

5  out of  5
rating by Khai Kheng
"Carol was very helpful!"
We responded:
"Khai, Thank you for your feedback! We’re happy to hear that Carol was helpful. We appreciate you choosing us and are here whenever you need assistance! - Armando"
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Geraldine Rodriguez

July 3, 2025

5  out of  5
rating by Geraldine Rodriguez
"I just had the best customer service from this agent (Armando Guzman), specifically, Sergio. I have been a customer with state farm for over 30 years. I had an issue with my current policy, but Sergio solved it within minutes. I am amazed that customer service of this caliber still exists. I am a happy customer. Sergio needs an award!!!!!"
We responded:
"Geraldine, Thank you so much for your incredible feedback! We’re thrilled to hear that Sergio was able to resolve your issue quickly and provide outstanding customer service. Your loyalty over 30 years means the world to us, and we’ll be sure to pass along your kind words to Sergio—he definitely deserves that award! If you ever need anything else, we’re here to help. - Armando"
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Sheree Wright

June 27, 2025

5  out of  5
rating by Sheree Wright
"I have been a customer of Armando Guzman’s - State Farm office for several years. I remain because the service is excellent and I feel like a valued customer! The office always goes above and beyond to retain my business."
We responded:
"Sheree, Thank you so much for your loyalty and kind words! We’re thrilled to hear that Armando Guzman and our team continue to provide excellent service and make you feel valued. We truly appreciate your trust and look forward to serving you for many more years! - Armando"
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Miguel Villeda Villeda

June 24, 2025

5  out of  5
rating by Miguel Villeda Villeda
"Always great service"
We responded:
"Miguel, Thank you for your continued support! We’re glad you always receive great service from our team. We appreciate you! - Armando"
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Frederick Seaton

June 24, 2025

4  out of  5
rating by Frederick Seaton
"Great service very friendly"
We responded:
"Frederick, Thank you so much for your kind words! We're glad to hear you had a great experience and found our team friendly. We truly appreciate your support and hope to see you again soon! - Armando"
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Maria Betancourt

June 23, 2025

5  out of  5
rating by Maria Betancourt
"My buena atencion y amabilidad del personal todos muy atentos lo recomiendo al 100%"
We responded:
"Maria, ¡Muchas gracias por tus amables palabras! Nos alegra saber que nuestro personal te brindó una buena atención y amabilidad. Agradecemos mucho tu recomendación al 100%. ¡Estamos aquí para ayudarte siempre que lo necesites! - Armando"
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julio gaytan

June 24, 2024

1  out of  5
rating by julio gaytan
"Please don’t trust armando Guzman. He will never return your call , as I’ve been waiting to hear from him for 2 weeks now. The issue is a $25 allowance for car rental. , but there isn’t anything out there for that price. One of his workers said she was going to put on a $50 allowance and she forgot to update on computer. I’m fed up and going to a different company."
We responded:
"Julio, I apologize for the negative experience you have had with my agency. I take any complaint to heart as my customers current, former and future are my State Farm family. As you can see my other reviews show my agency's commitment to our customers and service. Again, I apologize for any inconvenience and frustration and wish you the best with your next State Farm Agent. – Armando"
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Rita Cantu

May 9, 2024

5  out of  5
rating by Rita Cantu
"HAVEVE BEEN A COSTUMER FOR MANY YRS AND STAFF HAVE ALWAYS BEEN VERY PLEASANT, TRULY RECOMMED THEM."
We responded:
"Rita, I’m happy to hear we could provide you with a positive insurance experience. Glad to know you're satisfied. Thank you for your recommendation! - Armando "
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FAVI AGUILAR

February 1, 2024

5  out of  5
rating by FAVI AGUILAR
"Super servicio, desde hace 3 años gracias a Jacquie Martinez una excelente persona, tuve la información que requería para un Seguro de Vida, ella me ha resuelto muchas de mis dudas desde entonces, me siento muy agradecida con ella y el equipo de esta oficina.."
We responded:
"Favi, ¡Gracias por tus amables comentarios! - Armando "
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Claudia Hinojosa

February 1, 2024

5  out of  5
rating by Claudia Hinojosa
"Jackie suggested a life insurance policy which I have never thought of. I am so glad she did. it is the best thing I could do for my family.. She is very knowledgeable with all the products that State Farm offers. I am very happy with her service. All staff here have been very helpful & friendly and actually care about their clients."
We responded:
"Thank you so much for your kind review, Claudia! I appreciate it. My team and I will always be here for you in your time of need! - Armando"
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Mary Cruz Negron

January 30, 2024

1  out of  5
rating by Mary Cruz Negron
"I advise that you look into a different agency for State Farm. Armando Guzman does not have the license claim adjusters that it takes to be able to generate a policy premium, that would not affect you in the long run. I had a very terrible experience with Jackie one of the claim adjusters as she got my information wrong despite me correcting it 3 times. Once again reframe from having assistance from Jackie."
We responded:
"Jenny, we keep detailed logs of all our calls and customers but unfortunately, we can’t find any record of you or your policy. My team is more than happy to assist you or get you in touch with the correct agency, please give our office a call at (805) 653-5033. - Armando"
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Marines Martinez

October 11, 2023

1  out of  5
rating by Marines Martinez
"I switched from Allstate because State Farm had offered better rates. However, I stayed with them for less than 2 months. I received a notice from my mortgage company that they had not received my proof of insurance. I repeatedly went in person and called State Farm to get the issue resolved. I even showed proof of payment which State Farm agreed I made. No one ever got back to me about why my mortgage company never received proof of insurance. Horrific service. I ended up switching to Country Financial which was even cheaper and covered equal amount on my home and more on my car. Country Financial also sent proof of insurance to my mortgage company ASAP."
We responded:
"Hello, I apologize for your negative experience. Unfortunately, your roof was displaying signs of deterioration which makes it more susceptible to leaking, wind and hail damage. Thus, we were unable to provide evidence of insurance. Without a statement from a licensed contractor or architect confirming that the repairs were made in compliance with the local municipal building codes our underwriting team is not able to issue your policy. My team and I wish you best with your next insurance agent, and we will be here if you need anything in the future. - Armando "
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Jill

July 20, 2023

1  out of  5
rating by Jill
"If I could leave no stars I would. I've been trying to get an issue resolved for over a month now and have just been getting excuse after excuse. Everytime I call I'm told something different and told someone will call me back but it never happens. I tried calling again yesterday and received more excuses. I finally said I was done and asked for corporates number, the man I was talking to wouldn't give it to me but said he'd tell Armando himself to give me a call but as you guessed that never happened. Customer service is terrible and I've received no help. I have my auto, homeowners and life insurance policies with State Farm and I'll be looking to take them somewhere else."
We responded:
"Jill, I’m sorry to hear about your negative experience and I regret to hear that you feel this way. My team and I are committed to providing each of our customers with excellent service and we would love the opportunity to make this right. Please contact me at the office (708) 656-5100 to discuss this further, I’m here to help. Thank you. - Armando"
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Charlotte Medor

June 12, 2023

5  out of  5
rating by Charlotte Medor
"Maria was very helpful and help me I switch from years with Allstate because of increases in premium State Farm much better"
We responded:
"Charlotte, thank you kindly for the nice review and feedback about the service you received from Maria. We are very happy to have earned your business with State Farm and hope you call or stop in soon! - Armando"
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Leatrice Woody

May 1, 2023

5  out of  5
rating by Leatrice Woody
"Let me just say this, if you do not have State Farm Insurance with Armando Guzman and his right hand Maria Fredrikson, you absolutely do not have the best Insurance on the Market. And nor do you have the best agent you can possibly have. When I say I am treated like a celebrity it is an understatement of how I am treated. After my goddaughter was hit from the back while sitting at a red light she was a wreck. I called State Farm not only did they send a tow truck to her house to pick up the vehicle after she thought she could drive it to the repair shop. They also had the car rental company come pick her up from her home the next day. I love State Farm because when you are in need of their assistance and to distraught to handle things State Farm is truly really there. And for the last 25 years it's the only company I trust. Call my State Farm agent Armando Guzman today and ask for Maria, because she is incredible!"
We responded:
"Leatrice, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Armando"
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Marvin Winters

April 28, 2023

5  out of  5
rating by Marvin Winters
"Maria, thanks everything u are the best. U have been taking care of me and family over 25 yrs. And i would follow you where ever."
We responded:
"Marvin, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Armando"
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Michael Kelsey

April 27, 2023

5  out of  5
rating by Michael Kelsey
"Great service! Jacqui was very knowledgeable and helpful!"
We responded:
"Michael, this is so wonderful to hear about Jacqui's service- thanks for sharing! - Armando"
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Latoya Gaston

April 25, 2023

5  out of  5
rating by Latoya Gaston
"ALL I have to say is Maria!!! There's no job too big or too small for this lady!!! She is a ray of sunshine at the end of any tunnel. If you need insurance do not hesitate one second to give her a call, she is a Jew in the insurance world. Its has always been a pleasure to work with her. In need of Insurance call Armando Guzman office and ask to speak with MARIA.."
We responded:
"Thank you for the kind words, Latoya. Maria is one of the best. I’m so glad she was able to help you with your insurance needs. We appreciate you and your business. - Armando "
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Theotis Dortch

April 25, 2023

5  out of  5
rating by Theotis Dortch
"I would like to extend my gratitude to Maria for all of her help in the time of need for my family . Both Maria and her firm is awesome! They are fast to get you results, they will work with you to get to the best deals for your policy. During COVID my family took a great hit in our financial state , Maria was prompt and on time with processing the finances. I could never forget what the Guzman firm has done for my family. Big thanks to that entire firm . I give 5 ⭐⭐⭐⭐ ⭐"
We responded:
"Theotis, thank you for your kind review. I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Armando "
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Terrie Terrie Extensions LLC

April 25, 2023

5  out of  5
rating by Terrie Terrie Extensions LLC
"I have had the pleasure of working with Maria since I was 13 years old and now 36 years old. She has insured my entire family, she is awesome, very hardworking, caring and all around a sweet heart, if it was not for her I would have left State Farm years ago, she is the heart of the business!!! If you need anything give her a call."
We responded:
"Terrie, thank you for sharing this. What kind words and how great that you acknowledge Maria and the work that we do. Your recommendation of working with her is wonderful to see! Call us anytime. - Armando "
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Irvin Medrano

January 4, 2023

5  out of  5
rating by Irvin Medrano
"Muy amable con las personas y dispuestos a ayudar."
We responded:
"Irvin, we appreciate you and your business! - Armando"
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JAIME DORANTES

July 21, 2022

5  out of  5
rating by JAIME DORANTES
"Excelente servicio muy rápido te aseguran tu auto sin problemas lo recomiendo"
We responded:
"Jaime, thank you for your kind feedback and your recommendation. It means the world to my team and I. We will always be here for you! - Armando"